We offer a full range of restaurant apparel including chef jackets, aprons, hats, chef pants, and front-of-the house apparel.

History

Culinary Threads is brought to you by The Sullivan Company in Westerville, OH. For over 30 years, The Sullivan Company has been serving restaurants, schools, and other organizations with custom apparel and promotional products.

Throughout our history, we have developed deep relationships with our customers and suppliers. But as we looked at the marketplace overall, we saw a big gap in how restaurants, servers, and chefs are able to purchase apparel. So we launched CulinaryThreads.com, featuring apparel from some of the market’s best suppliers, along with our own line of aprons and chef pants.

We also offer embroidery, screen printing, and a full line of promotional products. To learn more about these offerings, please visit our Sullivan Company website at www.WearBrandMatters.com.

Come back often as our product selection grows. And of course, should you have any questions about our company, products, or services, call us at 800-609-0310.

FAQ

1. When will I receive my order?

Most orders are shipped within 3-5 days from when your order is placed. If your order will take longer than that (due to inventory or embroidery customization, for example), our team will contact you at the email address or phone number you provide when your order is placed. We make every effort to ship your order as quickly as possible.

2. Can I add my logo to items I order?

Absolutely! Call our Client Services Team at 800-609-0310, option "0". Your custom logo option will be billed separately from your primary apparel order (assuming you place your order online).

3. I want to establish an ongoing uniform program. Can I do that?

Should you be interested in establishing an ongoing apparel program, contact our Corporate Accounts Team by calling 800-609-0310 and selecting option “1”. We offer a number of services to our corporate accounts, including credit terms, an online ordering portal, and predictable shipping fees.

We recommend that you do not place your order online if you want to establish a Corporate Account. Call us for more information about our Corporate Account services.

4. My embroidery was spelled incorrectly. What can I do?

Your order is customized based on the information you provide online when you place your order. If the mistake is ours, we will take responsibility for it and correct your order, including shipping charges. If the mistake is yours, we will make every effort to correct it, but you will be responsible for shipping charges and any charges that may be incurred to correct the mistake.

In either case, call our Client Services team to discuss the situation so we can give you options and estimated expenses, if any.

5. Is my payment secure?

Yes. We use a secure connection from our website to yours. Credit cards are processed by a PCI Compliant third party. We do not store your credit card number or CCV code.

6. What if I have more questions?

Please use the contact us link on this site or call our toll free number, 800-609-0310. Our Client Services team is always ready to help!